IEE SSIT is pleased to announce an upcoming webinar exploring the human, organizational, and societal dimensions of artificial intelligence.

Titled “Making Sense of AI: Explanations, Trust, and What AI Does to Us as Humans,” the webinar will examine how AI is experienced, understood, and negotiated in real organizational settings. As AI systems become increasingly embedded in everyday work, understanding their implications requires more than technical performance metrics alone.

About the Webinar

This session brings together three complementary perspectives on AI in organizations:

• AI as a sociotechnical phenomenon: The webinar will highlight how explanations of AI systems are shaped by organizational roles, work practices, and institutional contexts, rather than being purely technical artefacts.
• Trust in AI as an evolving process: Rather than viewing trust as a one‑time outcome, the talk will show how trust develops through iterative interaction, use, and negotiation between humans and AI systems.
• Implications for human experience at work: The session will consider how AI integration affects work practices, relationships, and broader human experiences within organizational life.

Overall, the webinar emphasizes that making sense of AI requires attention to explanations, trust, and governance, alongside system capabilities and performance.

Speaker

The webinar will be delivered by Professor Patrick Mikalef, Professor of Data Science and Information Systems at the Norwegian University of Science and Technology (NTNU) in Trondheim, Norway. He also heads the Information Systems Research Group at NTNU.

Professor Mikalef’s research focuses on the strategic and responsible use of information systems and artificial intelligence, digital transformation, and IT‑enabled value creation. He has published extensively in leading international journals and serves as a Senior Editor of the European Journal of Information Systems. In addition, he contributes as an expert to the European Commission’s Joint Research Centre, reflecting his active engagement at the intersection of academic research, policy, and practice.

His work frequently addresses the governance, competencies, and organizational practices required to create sustainable value from emerging technologies across both public and private sectors.

Speaker profile: https://www.ntnu.edu/employees/patrick.mikalef

Event Details

• Date: 20 May
• Time: 10:30–11:30 BST
• Format: Online (Microsoft Teams)

Join the webinar:
https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZGZlODNhOTYtMGZiMC00OTczLTk2ZDAtYzJmNDU2NDY0ZGI2%40thread.v2/0

This webinar will be of interest to researchers, practitioners, policymakers, and anyone concerned with responsible AI, trust, and the human implications of digital transformation in organizational contexts.